Perhaps I'll kick off with that. Bore da. We're grateful for the opportunity to be here again at the committee. I just at the start want to say a big thank you to everyone at Qualifications Wales—the staff, the board—and everyone in the system in Wales for working with us over the past year and supporting us. Hopefully, our annual report is a useful document.
Chair, in response to your question, I suppose the first thing is, in terms of the statutory principal aims, there are two of them that you refer to, and we refer to them all the time. I know the exec do as well in terms of the papers that are presented at meetings, and, indeed, at board meetings we're always making reference to them. For those who are not so used to them, broadly, the two aims are around making sure that we meet the needs of learners and also that there's confidence in the system as well. I think this year there's a range of things that we've continued to do or maybe expanded in terms of the engagement with learners. We've set up a whole range of formal and informal ways of linking with governors. So, I'm confident that the voice of learners is stronger than it's ever been before, and, ultimately, they're the people that we're serving. I'm sure that the word 'COVID' will come up a few times in the response today, because it's still there, and it has impacted upon us and continues to do so. But I think that's one of the things we've learnt from the COVID period—how important stakeholder engagement and communications are, and the learners are probably the most important that we work with.
In terms of public confidence in the qualifications system, I think clearly we have to be very much aware of what's going on in the other jurisdictions as well. So, maybe some of the things over the past year such as the return to examinations in summer 2022 and the arrangements for 2023—I'm sure they're points that you'll want to discuss in the meeting with us. But they are areas where we've had to be very conscious of what's going on in other jurisdictions as well. At the same time, we're very independently Wales, and we're doing the right thing for Wales. For instance, we're not doing exactly the same as England next year, and hopefully that gives people clearly the message that we will do the right thing by learners in Wales, but always have an eye on what's going on in other areas.
In terms of the measures that you referred to, the eight measures, I won't pick up on them individually, but again in terms of our annual report and, indeed, all of our work, it picks up a range of things, such as Welsh language and a whole range of other issues. And, again, it's something that is part of the day-to-day operation of the organisation.
The last point I think I would make on this one would be that this committee might be interested to know that, periodically, in addition to the annual review that we carry out of board members and, indeed, the chief exec, every three or four years we commission an external review of the organisation, of our governance. And one of them has just been concluded. It was totally external, totally independent, and as part of that process we asked them to look at the way that we respond exactly to the question that you've asked. And we're very pleased with the report that we received last month. Yes, it provides us with some areas for development, but they're relatively minor and they're areas that we welcome in the spirit of continuous improvement that we have as an organisation.