, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you, Mabon. Joyce Watson.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you, Jason. Just for time, I know we've got two other sections, and I know Mabon's got some questions and so has Joyce, so we've probably got less than 10 minutes for each section. If you could just bear that in mind in terms of the length of answers…
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you, Jason.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Yes, absolutely, Mark.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
I knew the former First Minister would know the answer to that. He's giving you the answer.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
So, Jason, would you like less money?
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you. Mark Drakeford.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
So, rather than telling people not to contact you, or to contact you in a certain way, your messaging is contact us, and then triage them to—
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Why is that?
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
And I suppose I ask the question about engagement not just to let the public know about what the challenges are for you, but in terms of making sure that they're appropriately contacting you, or contacting an emergency service correctly. That's obviously the…
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
You say there is more you can do to engage, and I think this is really important, because the public have a perception. I know you say they understand the challenges, but I suspect there are many that don't. So, you say there's more that you can do to engage…
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
So, 'Is that working?' I suppose, is the question.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you, Colin. I've just got a question myself around engagement with the public and the public's perception of the ambulance service. I'm almost not sure how to ask this question, but I suppose—. All of us in this room will have casework with constituents…
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Did you want to come in as well, Colin?
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Mabon ap Gwynfor.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you, Jason. I know that Members have got some questions about patient flow. Sam Rowlands.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Sorry, Mabon. I didn't see you.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you. There's quite a bit that's been said that I won't dig into further, because I know other Members want to pick up on some of what's been said. So, I'll move on to the next set of questions now, which are from Sam Rowlands.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you, Mr Dennis. Andy, did you want to come in? Andy Swinburn.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you, Mr Dennis. In your answer there, you referred to the, I suppose, transition from being a transportation service to being an out-of-hospital provider. Can you, perhaps, tell us a little bit more about how that transition is taking place and how…
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
I can. I think your volume's been lifted a bit, so thank you for that. I appreciate it.
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you, Jason. Colin Dennis, I'll bring you in. I'll just ask a further question, and perhaps you can address my question and make any other points you want to as well. But, I suppose, the question perhaps I'd ask you, Mr Dennis, as the chair, is: can the…
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you, Jason. So, in terms of those pressures that you refer to, what are the biggest challenges?
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
Thank you all for being with us. I'm just checking with the team, you normally don't have to unmute your mikes. Is that the case on there? So, you should be able to leave your mikes and they'll be controlled centrally. Colin, you were a little quiet when you…
, Health and Social Care Committee
General scrutiny session with the Welsh Ambulance Services University NHS Trust
And Andy.