Plaid Cymru

Speeches and questions

Speeches and questions in Plenary and in committees, newest first. The Llywydd's and deputies' chairing of Plenary is left out.

5,536 speeches and questions

13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Okay. Thank you.
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
So, it's a rise to start with and then it drops off towards the second half, and then, into the following year, that flatlines.
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
And is that assuming that the 20 per cent rise in casework is continuing for the whole of the next year?
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
So, at a junior level, rather than filling in management spaces—
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Okay.
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
—staff there for the £92,000? Where will they fit into your complement of staff?
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Can I just come back to the two members of—
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
The projected case load for 2021-22 in your estimate is lower than set out in the budget for 2021—. Sorry. The projected case load for 2021-22 set out in your estimate for 2022-23 is lower than set out for 2021-22. So, what's the cost implication of that?
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
And just to understand, you're talking about case loads. In your estimate for 2022-23, it's lower than you set out in the budget for 2021-22. What's the cost implication of that and the impact of the resources you're asking for?
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Can I come in for just a second? You know when you were talking about the 1.75 per cent pay award that we're talking about—how does that compare with the assumption that you made in the 2021-22 budget?
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Peter.
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Mike.
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
With all the things that you've done, have you then started reviewing how effective those practices were, and are there any that you'll possibly keep going now that you've learned from the experience—'That's what we're going to stop, and that's what we're…
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Okay. Right. Where are we? You didn't conduct a staff survey in 2020-21. What sort of actions were you taking to—? You talked about your staff, and you're doing a fantastic job in difficult circumstances. What did you do to help your staff's well-being and…
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
What does that tell you?
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Have you done any analysis, then, on your new methodology, and looking back at your old figures and seeing what the trends are—applying new methodology to historical data to see what it gives us?
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Is that why in a way you're saying is no longer fit for purpose?
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Okay. So—[Interruption.] Sorry.
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Thank you. I'm just wondering why you've provided information on unit cost in real terms only, therefore not following the recommendation of the fifth Senedd's Finance Committee, that you should be reporting figures on a cash basis as well. I don't know if…
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
So, is that employing more staff to do that, or how did it—?
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
The outturn was £305,000 against the budget of £278,000—the staff costs.
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Thank you for that. Specifically, then, with regards to the 10 per cent higher costs effective against the budget, what was the reason for that?
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Thank you. I'd like to understand how the additional costs for specific areas of expenditure arose from the new Act compared to the budget, specifically the staff costs, which are around 10 per cent higher than budgeted, so the outturn was £305,000 against…
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Yes, of course.
13 October 2021Finance Committee
Public Services Ombudsman for Wales—Scrutiny of Annual Report and Accounts 2020-21, and Estimate 2022-23: Evidence session
Right, thank you. Obviously, you talked about KPIs and your performance against them, and you talked about that particular one, the 47 per cent. Those with the timeliness in dealing in casework, which are all but two of—. I'll start again. The KPIs that deal…