29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
And in terms of this three-day service, is HSBC open—? Obviously, I assume there'll be some sort of assessment as that goes along. Is HSBC open, then, to reversing the decision if that service turns out, perhaps, even to be less popular than that 22-call…
29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
Do you wait three days to speak to your bank?
29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
Do you wait three days to speak to your bank?
29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
You've called it a number of times an alternative arrangement, if you like, rather than a decline in service, which, let's be blunt, is what it is for Welsh speakers in Wales. Did you consider other alternatives and, if so, what were they?
29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
So, it doesn't sound like it's a decision that's been taken as a result of a decline in usage, if you don't know the previous figure offhand.
29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
You've mentioned the 22 calls a day figure on a number of occasions. Obviously, that does equate to 8,000 calls a year, roughly—it depends how you use these statistics. But how does that figure compare with peak levels of usage? Is that 22 a peak, or have…
29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
Thank you. You've mentioned the 22 calls a day figure—. Can you hear me? You've mentioned the—. Can you hear me now?
29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
I understand that. But when you say that the only thing they do is answer these calls, that's not quite the case, is it?
29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
Yes.
29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
But also doing other roles within branches already, is that right?
29 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Llinell Gwasanaeth Cymraeg y DU gan HSBC: sesiwn dystiolaeth gyda HSBC UK
Can I just come back to you very quickly on what you mentioned there about the deployment of the staff? You mentioned there were three staff accepting 22 phone calls, and, basically, until recently, that was all they did, other than perhaps on occasion take…
29 Tachwedd 2023 , Cyfarfod Llawn
Dadl Fer: Pwysigrwydd rygbi llawr gwlad mewn cymunedau
Diolch i chi, James, am ddod â'r ddadl bwysig hon i lawr y Senedd heddiw. Roeddwn eisiau gwneud sylw penodol am rygbi menywod a merched, oherwydd rwy'n credu bod hynny'n rhywbeth sydd wedi ffrwydro yn ei boblogrwydd yng Nghymru yn ystod y blynyddoedd…
29 Tachwedd 2023 , Cyfarfod Llawn
Dadl ar Adroddiad y Pwyllgor Diwylliant, Cyfathrebu, y Gymraeg, Chwaraeon, a Chysylltiadau Rhyngwladol, 'Cysylltiadau rhwng Cymru ac Iwerddon: Archwilio hen berthynas mewn oes newydd'
A gaf fi ddiolch i'n tîm pwyllgor am baratoi'r adroddiad a fy nghyd-aelodau pwyllgor, yn ogystal â Delyth Jewell, sy'n cadeirio'r pwyllgor mor ddeheuig, rhaid i mi ddweud? Roedd hwn yn ymchwiliad diddorol iawn i lawer ohonom am nifer o resymau gwahanol, ac yn…
29 Tachwedd 2023 , Cyfarfod Llawn
Datganiad gan Sam Rowlands—Cyflwyno Bil Arfaethedig Aelod: Bil Addysg Awyr Agored Breswyl (Cymru)
Diolch am gyflwyno'r Bil hwn heddiw, Sam. Rwy'n credu ei fod yn un o'r darnau hynny o ddeddfwriaeth, yn un o'r Biliau hynny, y bydd rhywun yn edrych arno ac yn meddwl, 'Wel, pam nad yw hyn yn rhywbeth sydd wedi digwydd eisoes?'. Rwy'n credu ei fod yn un o'r…
28 Tachwedd 2023 , Cyfarfod Llawn
Cwestiynau i'r Prif Weinidog
Mae un o bob saith swydd yng Nghymru yn dibynnu ar y diwydiant twristiaeth a lletygarwch, a dangosodd arolwg teithwyr rhyngwladol Llywodraeth Cymru ei hun ostyngiad sylweddol yn nifer y twristiaid a ddaeth i Gymru y llynedd. Rydym ni eisoes yn gwybod bod y…
28 Tachwedd 2023 , Cyfarfod Llawn
Cwestiynau i'r Prif Weinidog
4. Beth yw strategaeth Llywodraeth Cymru ar gyfer tyfu'r economi yng Ngorllewin De Cymru dros weddill tymor y Senedd hon? OQ60347
23 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Craffu ar waith Llyfrgell Genedlaethol Cymru - tymor yr hydref 2023
Ond ydy'r arian yn dod gyda’r blaenoriaethau neu ydyn nhw jest yn flaenoriaethau i'r Llywodraeth?
23 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Craffu ar waith Llyfrgell Genedlaethol Cymru - tymor yr hydref 2023
So, speaking more widely than just the cultural strategy, what role do you play—you've touched on this, I guess, a little bit already—in helping the Welsh Government towards wider policy goals and objectives? Are you sufficiently resourced to do some of those…
23 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Craffu ar waith Llyfrgell Genedlaethol Cymru - tymor yr hydref 2023
Rwy'n croesawu clywed hynny.
23 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Craffu ar waith Llyfrgell Genedlaethol Cymru - tymor yr hydref 2023
And from the discussions you have had and the feedback that you've given, as you mentioned, how confident are you that the final strategy, if you like, will be a reflection of the feedback that you've given? Do you feel like your voice has been heard?
23 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Craffu ar waith Llyfrgell Genedlaethol Cymru - tymor yr hydref 2023
Obviously, you mentioned that there is no cultural strategy—it's being developed; I understand that—but are you feeding into the development as a stakeholder? That's what I was getting at.
23 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Craffu ar waith Llyfrgell Genedlaethol Cymru - tymor yr hydref 2023
Diolch yn fawr. Can I talk about the library's role more widely? So, what contributions have you made to the Welsh Government's cultural strategy?
23 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Craffu ar waith Llyfrgell Genedlaethol Cymru - tymor yr hydref 2023
Rŷch chi'n credu hynny, ond ydy eich offer digidol chi'n sicrhau bod hwnna'n digwydd?
23 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Craffu ar waith Llyfrgell Genedlaethol Cymru - tymor yr hydref 2023
Division in Plaid Cymru. [Laughter.] But I think it's a very important point, actually. What steps are you taking to ensure that your digital offer and your physical building don't exist in a silo? How are you ensuring that one drives the other, that someone…
23 Tachwedd 2023 , Culture, Communications, Welsh Language, Sport, and International Relations Committee
Craffu ar waith Llyfrgell Genedlaethol Cymru - tymor yr hydref 2023
—becomes more redundant.
